Legend Micro - Purchase Policies

Copyright
Trademarks
Making Purchases
Pricing and Typographical Errors
International Orders
Disclaimer and Limitation of Liability
Payment Methods
Shipping Policy
Sales Taxes
Return Policy 15 days Money back Guarantee
LCD Dead pixels policy
Sales Agreement

Your use of the legendmicro.com web site is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this Site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this Site and please do not submit any orders for products or services.

These terms and conditions may be changed by legendmicro.com, in the future. It is your responsibility as a user to periodically return to this page to review the terms and conditions for amendments. The amended terms shall take effect automatically the day they are posted on the site. Your continued use of the legendmicro.com web site following any amendments will constitute agreement to such amendments.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, and the compilation of this content are the property of legendmicro.com or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of legendmicro.com or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.

Trademarks

legendmicro.com and the legend Logo are service marks of legendmicro.com – Legend Micro in the United States and other countries. legendmicro.com's service marks may not be used in connection with any product or service that is not provided by legendmicro.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits legendmicro.com.

All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between legendmicro.com and these companies.

Making Purchases

If you wish to license or make purchases of products or services described on legendmicro.com site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information that you provide to legendmicro.com will be accurate, complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and shipping and handling charges relating to your purchases.

Pricing and Typographical Errors

Due to the fast pace of the computer and consumer products industries, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information. Despite our best efforts, a small number of the items on our web site may be mis-priced.

In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, legendmicro.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

While we make every attempt to verify prices before charging your credit card, legendmicro.com shall have the right to refuse or cancel any orders placed on mis-priced product whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, legendmicro.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.

We believe that day-in, day-out, our pricing is very attractive relative to our competition. Combined with our product assortment, product availability and service level, we believe that we offer a compelling shopping experience. With that in mind, we do not "match" competitor's pricing, offer price protection, or provide "quantity quotes."

International Orders

Please fax to (440) 498-0706 or email to sales@legendmicro.com for quotation. Please include the following information in your email or fax:

· Manufacturer's as well as our part numbers for the product

· Your Shipping Method

· Your Shipping Address

We will email or fax you a copy of your quotation within 24 hours after we receive your complete inquiry. We will only accept wire transfer in advance. Customer is responsible for all border duties and fees.

Disclaimer and Limitation of Liability

LEGENDMICRO.COM MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE LEGENDMICRO.COM SITE. EXCEPT AS EXPRESSLY STATED HEREIN, LEGENDMICRO.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO LEGENDMICRO.COM ARISING FROM ANY PRODUCT SOLD ON THE LEGENDMICRO.COM SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL LEGENDMICRO.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

THE LEGENDMICRO.COM WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". LEGENDMICRO.COM MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE LEGENDMICRO.COM SITE, ITS OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. LEGENDMICRO.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT LEGENDMICRO.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE LEGENDMICRO.COM SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Payment Methods

Credit Cards - We accept all major credit cards including, Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with legendmicro.com Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier's Checks, Company Checks, & Personal Checks - legendmicro.com accepts money orders, cashier's checks, personal checks, and company checks only by mail, and only in U.S. Dollars. Orders are processed upon receipt and approval of a personal and company check at our offices. For money orders or cashier's checks, please allow up to 5 banking days after receipt for clearance of funds before the order is processed. legendmicro.com cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods.

Shipping Policy

legendmicro.com does not ship on weekends and holidays. Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability. legendmicro.com's shipping and handling charges are based on total weight, and are calculated as determined by freight carriers servicing legendmicro.com. legendmicro.com does not guarantee estimated ship times included on the legendmicro.com site, nor does legendmicro.com guarantee any claims made by any carrier.

Sales Taxes

legendmicro.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Ohio and IL, unless the customer is tax exempt and provides the required tax exempt information to legendmicro.com before ordering. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Return Policy

Products sold by Legendmicro.com are covered by our 15-day return period*, unless otherwise noted on individua. Policies regarding items that are not covered by the 15-day return period are specified on the products' individual pages as well as in the special exceptions section below. Please note that Legendmicro.com does not offer any technical support. Please direct technical questions to the manufacturer.

* All wholesale orders and volume orders sold with special discounts - are Final sale no returns are allowed.

All Products Physically Damaged in transit or Defective on arrival Must be reported within 1 business day of arrival to qualify for DOA replacement. Legendmicro.com will not accept any claims for physically damaged products pass this time frame.

All returns covered under our 15-day return period are subject to the following:

A Return Merchandise Authorization (RMA) number issued by Legendmicro.com must accompany all returns.
RMA numbers must be obtained no later than 15 days from the date the product was shipped. After 15 days, all product returns must be handled directly by the manufacturer or warranty provider.
All RMA numbers are valid for 10 days from the date of issuance.
All products must be returned in like-new condition, including original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.
Legendmicro.com will not accept items that have been physically damaged or misused. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund.
All returns must be shipped freight prepaid.
All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
20% restocking fee applies to all refunds.
Please allow 1-2 weeks for all refunds.
After 15 days of the purchase date, all items that need to be returned for repair will have to be sent directly to the manufacturer or warranty provider. Please see the products' individual pages for additional details on warranty coverage.
Legendmicro.com will provide replacement of DOA product FREE of charge.

SPECIAL EXCEPTIONS - NO REFUNDS are accepted for any items in categories:

Arrangement for a return must be made within 15 days from the date the item is shipped.
All returns must also follow the return procedures mentioned in the 15 day return period section

LCD Dead pixels policy

- LCD displays may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products by all vendor and is not specific to any vendor or brand. Dead pixels policy is determined by manufactures for the most of the products and could be found on their WEB sites.
- Below are the acceptable amounts of "dot defects" for LCD displays that we sell:
- 15-Inch to 27-Inch:
- Total Defects: 8

Bundled Items

When returning an item that was originally part of a bundle, the refund amount will be based on the item's single unit price at the time of purchase.
Arrangement for a return must be made within 15-days from the date the item is shipped.
Products that are defective and/or the seal of included software is broken, can only be returned for repair / replacement.
All returns must also follow the return procedures mentioned above.

After receiving your Return Merchandise Authorization (RMA) Number

Write your RMA number legibly on the return label or outside of the packaging box.

Return the item in its original packaging to:

Legendmicro.com
Return Department
30700 Carter Street Unit B, Solon OH 44139

Unauthorized Returns

Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 20% plus applicable shipping and handling fees.

Warranty Service

For warranty service, please check the product page to find out who the warranty provider is for your particular product. In all cases, you must have a RMA number. If Legendmicro.com is the warranty provider, you must obtain a RMA number from us. If a manufacturer or third party is responsible, you must obtain a RMA number from them. Please see the Manufacturer Warranty Section for full details.

Unless otherwise noted, warranty terms apply only to merchandise shipped within the USA. Merchandise forwarded to other international locations may not be covered under the warranty. Please check with the manufacturer or warranty provider prior to purchase.

SALES POLICY AGREEMENT

By placing an order at Legendmicro.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at Legendmicro.com, a customer has agreed to the total dollar amount of the sale, and authorized Legendmicro.com to collect payment via the payment method the customer specified. Legendmicro.com reserves the right to make changes to this site and these terms and conditions at any time.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LegendMicro.com AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

** NOTE:

Legendmicro.com attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Legendmicro.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the industry's fast pace, reviews can become outdated and should not be considered a substitute for doing one’s own research. Thank you

Fraud Protection

legendmicro.com has designed its online store to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. legendmicro.com is committed to data security with respect to information collected on our site. In addition to the industry standard security measures available through your browser called SSL encryption, we have made a practice to call customers in the event of potential problem with your purchase. Also, you may always contact a sales representative over the telephone in case you don't want to provide your credit card information online at 1-800-935-9305.

For protection of our Customers, we ship only to the verified billing address or authorized shipping address registered with the Customer's credit card issuer. Authorized shipping address can be obtained upon contact of the credit card issuer. Credit cart issuer registers alternative (shipping) address upon customer's authorization in addition to existing billing address for internet deliveries. Please call if you have any questions.

To register an alternative address (not the same as billing - for example your office or relative's place of residence), call the toll-free number on the back of your credit cart for further assistance.

Privacy Policy

At legendmicro.com we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience.

When you shop at legendmicro.com, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. legendmicro.com does not sell or rent your transactional information to others. legendmicro.com uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.

legendmicro.com will occasionally offer special contests and promotions. When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.

At legendmicro.com you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.

Please be aware that our site may contain advertisements and links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by the legendmicro.com Privacy Policy. legendmicro.com has no control over the use or disclosure of user data on other sites on the Internet and we recommend that you review the privacy policies of such sites to determine your privacy rights on such sites.

legendmicro.com will remain committed to protecting your privacy online. We may change our Privacy Policy from time to time. When such a change is made, we will post the revised Privacy policy on our website so please bookmark this page and check back periodically. Any changes, corrections or updates to your transactional information can be edited during the purchase process.

Security Guarantee

legendmicro.com guarantees that every transaction that you make with us through our web site will be 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shipping at legendmicro.com.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We feel confident in making this guarantee because our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal data including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You can tell when you are protected by encryption - the lock or key at the bottom of your browser changes color or is no longer broken. To use this option, you must have a browser that supports SSL (ex. Microsoft Internet Explorer, AOL, or Netscape Navigator).

Due to the frame layout of our shopping cart and checkout web pages, a secure connection icon may not appear in your browser window. This occurs because the outer frame information (the legendmicro.com, banner advertisements, etc.) does not require SSL security and would significantly increase the wait time during the checkout procedure. However, as stated above, all pertinent ordering information is encrypted using the state-of-the-art SSL technology and is secure from tampering by outside sources.

In addition to our encryption standards, your legendmicro.com account information is password protected so that you and only you have access to this personal information. Please do not disclose this password to anyone. Also, remember to close your browser window when your transaction is complete as this will keep your account safe if you use your computer in a public place like an office or library. legendmicro.com can not be held responsible if you disclose your account password to other individuals.